Job Details

Regional Quality Director, EMEAI - M/F/D

Job Number: 18000K89
Bologna, Italy | Sheffield, United Kingdom | Bolton, United Kingdom
Travel: Yes, 50 % of the Time
Schedule: Full-time
Posted: 7/8/2019





Sherwin-Williams is the largest paints and coatings company in the world. With $15.8 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to launch and grow a career. Find yours and join us today.

 This role can be based anywhere in Europe, including home office. 




1. Strategic Quality Program Deployment

a) This position serves as the in-region leader representative for the GSC Quality function on a Global Steering Committee. The Steering committee will develop and implement the elements of a unified Quality Management System and ensure compliance to those elements in support of Operational Excellence and World Class Quality.

b) Develop and executes strategies to achieve compliance to the Quality Management System requirements, including Quality Standards compliance, throughout the entire Global Supply Chain (RM’s, QA, Manufacturing, Packaging/Filling, Finished Goods), Non-conformance Management (Discovery & ARC), and successful Commercialization of new products (FMAP Program). Supports initial program training and assessment to establish and execute action plans for full implementation. Ensure completion of regular program audits, execute action plans to close identified gaps and maintain compliance.

c) Leads Customer Satisfaction Program (CSP) for GSC in the region including communicating regular status updates to the business unit leads. Drives complaint resolution with operations, R&D and commercial teams using ARC as appropriate. Creates trend analysis and reports to identify improvement opportunities and open CI projects where appropriate.

d) Supports implementing and maintaining the Global Business Management System (GBMS) requirements and ISO certification requirements, where applicable.

e) Supports the compliance to additional Quality Programs (Microbial Control Program, Perfect Package Appearance, Opportunity Rex) for applicable sites in scope of each program.

f) Provides leadership in developing, implementing and improving systems, tools and processes to maintain consistency, minimize duplication of efforts and achieve Primary Quality Metric goals in the most efficient way possible. Lead quality CI projects to drive results and improve efficiencies. Responsible for regional team CIP management as part of GSC GBMS.

2. Project Execution

a) Manages the execution of quality projects include resourcing optimization and site consolidations.


b) Ensures the effective implementation of new formulas into Manufacturing and coordinates ongoing technical service support to resolve operating issues.


c) Supports SW IT Systems deployment activities as they relate to the Quality and successful manufacturing of finished goods.

d) Coordinates and communicates between R&D, Operations, Quality, Marketing, Supply Chain in GSC, PCG and CBG.

e) Allocates resources as necessary to ensure timely completion of all projects.


1. Formal Education:
a. Required:
• BS Chemistry/Engineering or related field or equivalent

2. Knowledge & Experience:
a. Required:

Proven experience of working in a chemical manufacturing/processing environment. Experience within a formulation environment, not assembly manufacturing.

Extensive relevant experience in Quality and/or R&D Operations

Proven experience of managing multiple countries.

Proven experience of working in a global complex matrix organisation. 

b. Preferred:
• Six Sigma Green or Black Belt Certified
• Operations experience

Basic Qualification:
Please note you will need the existing right to work in the country you apply for. Sherwin-Williams is unable to sponsor work permits or visas.


Who we are –
At Sherwin-Williams, we're proud of the company we keep — our family of loyal employees. To learn about our company and our culture go to


Equal Opportunity

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other consideration prohibited by law.

We are committed to positively promoting equality of opportunity in all aspects of employment. All applicants will be considered for employment on the basis of the job requirements and the individual’s ability and merits in meeting the requirements.